Move everything to a new phone

Transfers are much easier than they used to be. The few things that go wrong are predictable, so prepare for them.

A smartphone held in a hand

Before you start

  • Know your Google account or Apple ID password. You will need it.
  • Charge both phones and connect them to the same Wi-Fi.
  • Back up the old phone.
  • Move your two-factor authenticator codes first (most authenticator apps have a transfer or export option), or you can be locked out of accounts.

Same system

  • Android to Android: during setup of the new phone, choose to copy data from the old one, by cable or wirelessly. Samsung's Smart Switch does the same for Galaxy phones.
  • iPhone to iPhone: put the phones next to each other; Quick Start appears on the old one. You can transfer directly or restore from an iCloud backup.

Switching between Android and iPhone

  • Android to iPhone: install Apple's "Move to iOS" app on the Android phone and follow the setup of the new iPhone. It moves contacts, messages, photos, calendars and, with WhatsApp's help, chats.
  • iPhone to Android: most Android phones offer a cable or wireless transfer from iPhone during setup. Before switching, turn off iMessage (Settings → Messages) so texts from iPhone users reach your new phone.
  • Paid apps do not carry over between the two systems.

Afterwards